RSTickets! - A popular and professional ticket system for sites running Joomla. This is a great solution to implement your customer support site. Features of the component. Sending requests without having to enter the system (automatic account creation), answering tickets by e-mail, having a knowledge base system, convenient ticket management with the ability to add notes, unique user fields for each department, built-in employee rating system, downloading tickets and many other functions.
Info: https://www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
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